Terms and Conditions
Payment Terms & Conditions
Deposit Details (Unless specified otherwise).50% with order, or upon accepting quotation. Balance due on delivery / on completion of work by RPIDWEB NETWORKS LIMITED.
RAPIDWEB NETWORKS LIMITED cannot be held responsible for a site not going live due to required input of the customer.Deposits are non-refundable.
Title of all goods remains RAPIDWEB NETWORKS LIMITED’s until payment has been made in full.
Returns & Cancelled Orders
Unwanted or incorrectly ordered items carry the following conditions unless explicitly stated.Hardware – 25% handling charge plus carriage charges.Software – Non returnable / Non RefundableSoftware Development – Non RefundableWeb Site Design & Development – Non RefundableAny project days that have been provisioned to the client will not be refundable.Returns will only be accepted if goods are unused in original condition with all relevant packaging, instructions and discs.Faulty goods will be replaced in accordance with the manufacturers warranty.
Return to base warranty items – replacement items will be invoiced to the customer, providing the faulty item is returned to RAPIDWEB NETWORKS LIMITED within 5 working days from receipt of the replacement goods then a credit note will be issued and allocated against the replacement goods invoice. Failure to comply with this will result in the original replacement goods invoice being valid and due for payment.Items that are covered under a support contract will be dealt with by our engineers on-site.Replacement goods will only be accepted if goods have all instruction documentation and discs originally supplied.
General Terms and Conditions (Please see above for specific terms regarding services)
The following words shall have the following meanings:
The Company shall have the right at any time to change the Username, Internet Protocol Address and/or Password allocated by the Company to the Customer for the purpose of essential network maintenance, enhancement modernisation or other work deemed necessary for the effective operation of the Company’s Network.
The Customer hereby agrees to accept and abide by the AUP.
The Company shall not be required to release any domain name and may refuse to do so until the Agreement has been validly terminated and the Customer has complied with all of its obligations including (but not limited to) the payment of all sums due to the Company. Domain names remain the property of the Company until all sums due have been received.
The Customer shall pay to the Company all costs and expenses reasonably and properly incurred by the Company in enforcing any of the Conditions or in exercising any of the Company’s rights or remedies under the Agreement including (but not limited to) all costs incurred in tracing the Customer in the event that legal process cannot be effected at the last known address of the Customer.
In the event that any part of the Agreement is found to be invalid or otherwise unenforceable then such provision shall be regarded and construed as severable from the Agreement so as not to affect the validity and enforceability of the remainder.
The Customer shall not assign or transfer any of the Customer’s rights or obligations under the Agreement without the prior written consent of the Company.
Clause headings are for ease of reference but do not form part of the Agreement and accordingly shall not affect its interpretation.
The Agreement is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the Courts of England and Wales.
The Parties agree that it is not hereby intended that any rights should be conferred upon or enforceable by any third party as defined in the Contracts (Rights of Third Parties) Act 1999 unless the context otherwise permits.
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Rapidweb Networks74 Wilson StreetWanganui, 4500New Zealand